Senior Web Developer/ Team Leader - BTFresca
2008.Aug– to date
Involved in recruitment processes to bring in talented and innovative individuals to the business.Responsible in leading a team of developers in delivering a number of key successful projects for the company.
Responsible for entire web development process, from pre-launch testing, follow-up support/maintenance and content modification.
Hand-coded web pages using XHTML and CSS in standards based web design. Developed solid understanding of the W3C guidelines, web usability/accessibility issues and the technical aspects of making content useable for desktop.
Helped develop the department’s coding standards based on best practices for JavaScript CSS,HTML and JSTL.
2nd Line Technical Support - Storm Technologies
2007.May - 2008.Aug
Ensure that all clients have continual and exceptional operational service and all support is performed with minimal business down impact on the customer and within agreed service levels.Roles included:
- Remote desktop support through remote access software to assist clients with troubleshooting
- User Profile management through Microsoft exchange server 2007.
- Out of hours service calls to client offices.
Junior Web Developer - Fresca
2006.Apr - 2007.Jun
Prior to the acquisition by BT I was employed as a Junior Web Developer for Fresca. Working with the Traffic department.
- Email Marketing - Account Management, Campaigns, Analysis, Best practices, Newsletter Design & HTML.
- Web Site Development, Bespoke Web Sites, Blogs and Press sites using CMS Made Simple, Drupal and Joomla.